FAQ

 

What is your shipping policy?

Montanita offers FREE SHIPPINGS worldwide. After each order and being processed you will receive a confirmation email with a tracking number which you will be able to be updated with the location of your parcel in real time. The shippings are realized once per week but if for any chance you are in a hurry let me know and I’ll try to make an exception with you :)

For ships outside the EU im not responsabilice for the borders.

what about devolution politics?

Unfortunately Montanita can’t offer right now a guarantee of devolution, but if there is an issue caused by us we will try our best to solve it and make you happy.

what is the general policy of montanita inc?

The creations of montanita are all of them produced one by one in my little studio located in my own home in Edinburgh. I produce small quantities and my distributors of materials (like metals or leather) are Spanish and/or European producers that produces locally.

why do you use polymeric clay and resins?

The materials like fimo and resin allow me to experiment freely with shapes and colors. I feel bored working with the same designs, so I wanna be focus producing small and limited quantities of each design, so apart of having fun I give an appreciated touch of exclusivity. Otherwise, I’m open to work with more materials in the future.

do you accept customized orders?

By the moment and because a necessity of economize in time, unfortunately I can’t offer that service right now, but if you have any special idea and you think you should let me know, don’t hesitate to contact me.

How do I order wholesale?

Doesn’t matter where are you, if you are interested in sell my pieces in your shop, or make any kind of collaboration, don’t hesitate to contact me trough the contact box that you will find on the footer line.
 

Any other questions?

If there is anything that you are interested to know and can’t find information in that section don’t hesitate to contact me through the contact box.